CARF for 2010 - Managing and Planning Your Quality
May 5, 2010
9:00 a.m. to 4:00 p.m.
Lansing Lexington Hotel

The MARO Employment and Training Association in cooperation with the Commission on Accreditation of Rehabilitation Facilities (CARF) is pleased to announce this one day conference to assist community rehabilitation organizations in preparing for CARF accreditation and exploring other issues in service provision.

CARF Accreditation is a seal of approval – illustrating to the public that a community based organization is managing its quality –– focusing on persons served outcomes, their services and the business practices that continuously improves service outcome quality.

This session from the CARF Employment and Community Services division will provide an update on the practices that support the continuous quality improvement process. 

Specific topics will include an overview and update on current and new standards regarding:

• Risk Management,
  
• Information Management and Performance Improvement,
  
• Self-Employment,
  
• Mentors,
  
• Personnel Services to Employers,
  
• Affirmative Business Enterprises,
  
• Employment Recovery Services,
  
• Benefits Planning,
  
• Self Directed Community Supports and Services,
  
• Services to the Medically Fragile, and
• Autism.

 Objectives

• The participant will be able to identify critical risk management issues in their organization.
  
• The participant will be able to use information to continuously improve their service designs and delivery.
  
• The participant will be able to use aspects of new program designs in the long range planning of their community organizations.

About the Presenter: Paul Andrew has more than 35 years of personal and professional experience with individuals who have disabilities -- including 15 years in management, coordination, and administration of publicly and privately funded vocational rehabilitation programs. Paul has represented CARF's Employment and Community Services customer service unit since 1989 and now serves as the unit's Managing Director. He facilitates the development, training, and use of market-driven accreditation standards and approaches to help continuously improve services to consumers, enhance organizational design, and improve organizations' responsiveness to community stakeholders. He is a former provider of services and trainer for the McLaren College of Business at the University of San Francisco.

Who Should Attend: Administrators, board members, purchasers of services and referral sources, consumer advocates and key staff involved in planning, developing, and improving service outcomes, as well as those considering CARF accreditation for the future.